Multi-Brand Ultrasound Probe Repair Service

A cutting edge ultrasound probe repair service is provided with a guarantee of quality and traceability for all repairs undertaken.

  • All probe repairs are covered by a warranty of either 12 months for Linear, Convex and Phased-Array probes or 6 months for TEE & 3D/4D volume probes
  • Repairs cost only a fraction of the purchase of a new probe and Gamidor strives to be more competitive than any other repair service available
  • Please note though that internal damage to the cables, electronic defects and crystal dropout are not repairable
    • Repairable problems can look unrepairable, we always recommend testing these apparently unrepairable probes in our certified probe laboratory
    • The protocol for a confirmed unrepairable probe is to provide a post-repair testing report in line with IEC 60601-1 guidelines and to offer either an exchange probe at a very affordable cost or, if preferred, to just return the faulty probe.

Types of Probes Repaired

Standard Probes

(Curved, Linear and Phased Array)

  • Lens Coating Renewal
  • Cable Anti-Kink Protector Renewal
  • Probe Housing Processing & Repair
  • Connector Repair
  • Cable Replacement & Repair

TEE Probes


  • IT-Coating Renewal/Replacement
  • Bending Rubber Replacement
  • Pulley Renewal & Calibration
  • Lens replacement

3D Volume Probes


  • Lens Cap Replacement & Renewal
  • Probe Mechanics Cleaning & Processing
  • Probe Housing Processing & Repair
  • Cable Replacement & Repair

Manufacturers & Brands of Probes Repaired Include:

  • Philips
  • Samsung
  • Hitachi
  • Siemens
  • Toshiba
  • Sonosite
  • Aloka
  • B & K
  • GE
  • Mindray
  • Sonoscape
  • Canon
  • Esaote
  • Alpinion
  • Supersonic
  • Sonoace
  • Acuson
  • Medison
  • ATL
  • Kontron
  • Zonare

Our Simple 5 Step Process


Make a Booking

Please call 01235 514180 or book online



Upon its acceptance, we will arrange for all the necessary transportation to and from Ortner’s laboratory.


Entry Protocol

We receive your faulty probe, analyse it and provide you with an analysis report.



The Repair Laboratory proceeds with the repair.


Probe Returned

We return your repaired probe with a repair analysis report. The warranty period will start from then.

Why Use Gamidor for your Ultrasound Probe Repair?


Expertise in repair of ultrasound for all brands and models.

Loan Service

Experience minimal down-time with our ultrasound loan programme that puts a replacement device in your hands.

High Quality

Our repairs are certified to the highest standards. The laboratory is ISO 13485:2016 certified and complies with the IEC 60601 guidelines.


All repairs are covered by a 12 month warranty (for Linear, Convex and Phased-Array probes) and by a 6 month warranty for TEE & 3D/4D (volume probes).


Fast, secure, shipping is a top priority.Our reliable couriers allow you to track your shipment in real-time and ensure it is collected and delivered on time.