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Book Your Probe Repair

New Multi-Brand Ultrasound Probe Repair Service

  • Cost-Effective Solution
  • Fast Turnaround Service
  • Warranty of up to 12 Months on all completed repairs
  • Loan Probes Available (all brands and models)
  • ISO 13485: 2016 Certified Repair Laboratory (specifically for Ultrasound Probe Repair)
  • The Vast Majority of Faulty Probes can be Repaired and do Not Need to be Replaced

Gamidor is pleased to announce its new Ultrasound Probe Repair service:

Gamidor has partnered with Ortner Medical Solutions (Austria), one of the very few qualified multi-brand ultrasound probe repair specialists in Europe. Ortner is executing the repair work in their ISO 13485:2016 certified Ultrasound Probe Repair Laboratory on behalf of Gamidor. Gamidor can offer in the UK a fully certified, truly multi-brand and fast turnaround Ultrasound Probe Repair service including a warranty of up to 12 months on all completed repairs.

Any brand and type of Ultrasound probe can be repaired, standard probes (whether curved, linear or phased array probes), TEE probes and 3D/4D volume probes. A probe loan service can be provided for most types and models from an inventory of approximately 1000 probes in order to avoid any interruption in your ultrasound testing program.

Probes are tested, inspected pre and post-repair in compliance with the technical standards IEC 60601-1 for the Safety and Essential Performance of Medical Electrical Equipment. The repaired probes are then sent back to the client with the outgoing analysis protocol. The vast majority of faulty probes do not need to be replaced, repairing your probe can provide enormous cost savings and eliminate downtime (by having a loaned probe whilst it is being repaired).

Gamidor is looking forward to addressing our customers Ultrasound Probe Repair needs, with the aim of becoming an established long term provider.

Book Your Probe Repair

Multi-Brand Ultrasound Probe Repair Service

A cutting edge ultrasound probe repair service is provided with a guarantee of quality and traceability for all repairs undertaken.

  • All probe repairs are covered by a warranty of either 12 months for Linear, Convex and Phased-Array probes or 6 months for TEE & 3D/4D volume probes
  • Repairs cost only a fraction of the purchase of a new probe and Gamidor strives to be more competitive than any other repair service available
  • Please note though that internal damage to the cables, electronic defects and crystal dropout are not repairable
    • Repairable problems can look unrepairable, we always recommend testing these apparently unrepairable probes in our certified probe laboratory
    • The protocol for a confirmed unrepairable probe is to provide a post-repair testing report in line with IEC 60601-1 guidelines and to offer either an exchange probe at a very affordable cost or, if preferred, to just return the faulty probe.

Types of Probes Repaired

Standard Probes

(Curved, Linear and Phased Array)

  • Lens Coating Renewal
  • Cable Anti-Kink Protector Renewal
  • Probe Housing Processing & Repair
  • Connector Repair
  • Cable Replacement & Repair

TEE Probes

 

  • IT-Coating Renewal/Replacement
  • Bending Rubber Replacement
  • Pulley Renewal & Calibration
  • Lens replacement

3D Volume Probes

 

  • Lens Cap Replacement & Renewal
  • Probe Mechanics Cleaning & Processing
  • Probe Housing Processing & Repair
  • Cable Replacement & Repair

Manufacturers & Brands of Probes Repaired Include:

  • Philips
  • Samsung
  • Hitachi
  • Siemens
  • Toshiba
  • Sonosite
  • Aloka
  • B & K
  • GE
  • Mindray
  • Sonoscape
  • Canon
  • Esaote
  • Alpinion
  • Supersonic
  • Sonoace
  • Acuson
  • Medison
  • ATL
  • Kontron
  • Zonare

Our Simple 5 Step Process

1

Make a Booking

Please call 01235 514180 or book online

2

Quotation

Upon its acceptance, we will arrange for all the necessary transportation to and from Ortner’s laboratory.

3

Entry Protocol

We receive your faulty probe, analyse it and provide you with an analysis report.

4

Repair

The Repair Laboratory proceeds with the repair.

5

Probe Returned

We return your repaired probe with a repair analysis report. The warranty period will start from then.

Why Use Gamidor for your Ultrasound Probe Repair?

Multi-Brand

Expertise in repair of ultrasound for all brands and models.

Loan Service

Experience minimal down-time with our ultrasound loan programme that puts a replacement device in your hands.

High Quality

Our repairs are certified to the highest standards. The laboratory is ISO 13485:2016 certified and complies with the IEC 60601 guidelines.

Warranty

All repairs are covered by a 12 month warranty (for Linear, Convex and Phased-Array probes) and by a 6 month warranty for TEE & 3D/4D (volume probes).

Shipping

Fast, secure, shipping is a top priority.Our reliable couriers allow you to track your shipment in real-time and ensure it is collected and delivered on time.

Ultrasound Probe Repair Gallery

About Gamidor

Gamidor Technical Services (an ISO 9001: 2015 certified company) specialises in maintaining and repairing sophisticated medical, diagnostic and analytical equipment installed in NHS hospitals and clinics, NHS laboratories, private hospitals and private laboratories.

The company has gained over the past 25 years an enviable reputation in its field.

ISO13485

What does ISO13485 mean in terms of the quality of the service provided?

It proves that the comprehensive Quality Management System of the company complies to the standards and regulatory requirements for the design and manufacture of Medical Devices. Adhering to the set standards and processes for adequate risk management disposition, ensuring consistency in its operational processes, facilitates continuous improvements and maximises customer satisfaction in the specific field of activity of the company, which now includes the repair of Ultrasound probes.

The following links explain these benefits in more detail:

European Pharmaceutical Review: Manufacturing medical devices to ISO 13485:2016

Everything you need to know about ISO 13485

Advisera: Six key benefits of ISO 13485 implementation