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Multi-Brand Ultrasound Probe Repair Service

A cutting edge ultrasound probe repair service is provided with a guarantee of quality and traceability for all repairs undertaken.

  • All probe repairs are covered by a warranty of either 12 months for Linear, Convex and Phased-Array probes or 6 months for TEE & 3D/4D volume probes
  • Repairs cost only a fraction of the purchase of a new probe and Gamidor strives to be more competitive than any other repair service available
  • Please note though that internal damage to the cables, electronic defects and crystal dropout are not repairable
    • Repairable problems can look unrepairable, we always recommend testing these apparently unrepairable probes in our certified probe laboratory
    • The protocol for a confirmed unrepairable probe is to provide a post-repair testing report in line with IEC 60601-1 guidelines and to offer either an exchange probe at a very affordable cost or, if preferred, to just return the faulty probe.

Types of Probes Repaired

Standard Probes

(Curved, Linear and Phased Array)

  • Lens Coating Renewal
  • Cable Anti-Kink Protector Renewal
  • Probe Housing Processing & Repair
  • Connector Repair
  • Cable Replacement & Repair

TEE Probes

 

  • IT-Coating Renewal/Replacement
  • Bending Rubber Replacement
  • Pulley Renewal & Calibration
  • Lens replacement

3D Volume Probes

 

  • Lens Cap Replacement & Renewal
  • Probe Mechanics Cleaning & Processing
  • Probe Housing Processing & Repair
  • Cable Replacement & Repair

Manufacturers & Brands of Probes Repaired Include:

  • Philips
  • Samsung
  • Hitachi
  • Siemens
  • Toshiba
  • Sonosite
  • Aloka
  • B & K
  • GE
  • Mindray
  • Sonoscape
  • Canon
  • Esaote
  • Alpinion
  • Supersonic
  • Sonoace
  • Acuson
  • Medison
  • ATL
  • Kontron
  • Zonare

Our Simple 5 Step Process

1

Make a Booking

Please call 01235 514180 or book online

2

Quotation

Upon its acceptance, we will arrange for all the necessary transportation to and from Ortner’s laboratory.

3

Entry Protocol

We receive your faulty probe, analyse it and provide you with an analysis report.

4

Repair

The Repair Laboratory proceeds with the repair.

5

Probe Returned

We return your repaired probe with a repair analysis report. The warranty period will start from then.

Why Use Gamidor for your Ultrasound Probe Repair?

Multi-Brand

Expertise in repair of ultrasound for all brands and models.

Loan Service

Experience minimal down-time with our ultrasound loan programme that puts a replacement device in your hands.

High Quality

Our repairs are certified to the highest standards. The laboratory is ISO 13485:2016 certified and complies with the IEC 60601 guidelines.

Warranty

All repairs are covered by a 12 month warranty (for Linear, Convex and Phased-Array probes) and by a 6 month warranty for TEE & 3D/4D (volume probes).

Shipping

Fast, secure, shipping is a top priority.Our reliable couriers allow you to track your shipment in real-time and ensure it is collected and delivered on time.